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AI-driven Customer Service: The Rise of Chatbots & Virtual Agents in Modern Business

Introduction In today’s fast-paced digital world, businesses continuously seek innovative ways to enhance customer experience, improve efficiency, and reduce operational costs. One of the most transformative technologies facilitating this shift is Artificial Intelligence (AI), particularly in the realm of customer service. AI-driven customer service, powered by chatbots and virtual agents, has emerged as a game-changer,…

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pcs magazine

AI-driven Virtual Assistants in the Metaverse

The rapid advancements in artificial intelligence (AI) and the metaverse are reshaping the way we interact with digital environments. AI-driven virtual assistants are emerging as key players in this transformation, enabling more immersive, personalized, and efficient interactions in virtual worlds. These AI-powered assistants are enhancing communication, automating tasks, and improving user experiences in diverse areas…

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