Introduction In the modern administrative framework, emotional intelligence (EI) plays a pivotal role in ensuring effective governance, efficient decision-making, and a well-functioning work environment. Emotional intelligence refers to the ability to recognize, understand, and manage one’s own emotions while also being able to empathize with others. It is crucial for administrators, as their decisions impact…
Introduction Attitude is a fundamental psychological construct that shapes human behavior, decision-making, and interactions. Throughout history, philosophers, psychologists, and sociologists have explored the nature of attitude and its influence on individuals and societies. Similarly, aptitude—an individual’s innate ability to learn and perform tasks—has been extensively studied in relation to success, intelligence, and personality development. This…
Public servants hold a unique and important role in society, as they are tasked with managing resources, implementing policies, and providing services that affect the lives of citizens. The expectations placed on them are high, as their actions can directly influence the functioning of government institutions and the welfare of society. There are numerous qualities…