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AI-driven Customer Service: The Rise of Chatbots & Virtual Agents in Modern Business

Admin010 mins

Introduction In today’s fast-paced digital world, businesses continuously seek innovative ways to enhance customer experience, improve efficiency, and reduce operational costs. One of the most transformative technologies facilitating this shift is Artificial Intelligence (AI), particularly in the realm of customer service. AI-driven customer service, powered by chatbots and virtual agents, has emerged as a game-changer,…

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current affairs

AI-based Personal Assistants: Revolutionizing Daily Life with Intelligent Automation

Admin012 mins

Introduction Artificial Intelligence (AI)-based personal assistants are intelligent software agents designed to help users accomplish various tasks using natural language commands, either through voice or text. These assistants leverage natural language processing (NLP), machine learning (ML), and context-aware computing to interpret user intent, perform actions, and learn preferences over time. They are integrated into smartphones,…

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current affairs

What is Natural Language Processing (NLP)?

Admin09 mins

Introduction Natural Language Processing (NLP) is a subfield of Artificial Intelligence (AI) that focuses on enabling computers to understand, interpret, and generate human language. It bridges the gap between human communication and computer understanding by combining computational linguistics with machine learning and deep learning techniques. As language is the most natural form of human interaction,…

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